Help Center

Who can shop on HKairportShop.com When can I start ordering before I fly shopping and when is the cutoff time? What is the limit of duty-free liquor am I allowed to bring as a departure or arrival passenger? Where can I collect my order? When can I collect my order at retail store after checkout? Where can the order be delivered to? How much does it cost? How long does it take? Can I order traveler-only products and choose local delivery as collection method? If I choose the Gate Delivery service, when and where can I collect my order after checkout? How can I earn Reward Points?